Rock Hill power customers have endured a fair share of power outages since January 1.
And Thursday, city leaders met with Duke Energy to remedy the situation that’s become all to common.
An unusually high number of outages this year have been the result of faulty or failed equipment owned by Duke Energy.
Rock Hill Deputy City Manager Jimmy Bagley said while many customers understand power outages during storms — the daytime outages are at the center off the issue.
As a result of Thursday’s meeting, the following corrective steps have been named:
Bagley says the outages have been both human error — and nature.
Bagley said when there are issues in the future, a Duke technician will be dispatched to the substation site immediately, regardless of whether or not the cause is related to Duke’s equipment.