Junk mail attack slows, disrupts Comporium customers’ e-mail service

Posted March 1, 2013 4:48 pm | Filed under Local News

Comporium Communications said Friday that a SPAM attack was what caused a disruption of customers’ e-mail service this week. Company officials said Friday while the exact number of customers affected by the outage is not yet known, unsolicited junk mail slowed the systems to a crawl Monday and once again on Wednesday.

“This placed stress on our email servers, and in some cases, this extra load impacted the ability of our customers to send and receive e-mail,” said Glenn McFadden, executive vice president and chief operating officer of Comporium Communications.

McFadden said that no customer email was lost or account information jeopardized.

“Our personnel resolved the bulk of the problem by that evening but some email accounts still were affected…We really want to offer our apologies for any inconveniences this may have caused, and we continue to work hard to try to prevent attacks of this nature from further disruptions.”

McFadden said that Comporium employs a team dedicated to combat Spam, and this team worked 24 hours a day to manage through this latest attack.

Email spam, also known as unsolicited bulk email, junk mail, or unsolicited commercial email, is the practice of sending unwanted email messages, frequently with commercial content, in large quantities to an indiscriminate set of recipients.